|
Services Included
|
Dedicated
|
Managed |
|
100% Network Uptime
Guarantee |
x |
x |
|
24/7/365 Live Phone Support (Toll-Free in US) |
x |
x |
|
4-Hour Hardware Replacement Guarantee |
x |
- |
|
Trouble Ticket Tracking System |
x |
x |
|
Experienced Support Engineers |
x |
x |
|
Free DNS Services
|
x |
x |
|
Class A Datacenter (Fully Redundant Everything) |
x |
x |
|
Multiple Tier 1 Internet Providers |
x |
x |
|
Network Monitoring |
x |
x |
|
Patch Management Service |
- |
x |
|
Advanced SLA (1-Hour Hardware Replacement) |
- |
x |
|
Self Managed |
x |
o |
|
1-Hour/Month Free Server Admin Services |
|
x |
|
Security Services
|
|
x |
|
Software Installation & Configuration
|
|
x |
|
Enhanced Network,
Server, and HTTP Monitoring |
|
x |
